Setting Labor Rates

ShopController allows you to create and manage different labor rates to suit your pricing needs. This article will guide you through the process of setting up and applying labor rates in your account.

 

Creating Labor Rates

  • Navigate to Admin Settings and select the Labor Rates tab.
  • Enter a descriptive name for your labor rate (e.g., Base Rate, Diagnostics, Friends and Family).
  • Set the hourly rate for this labor rate.
  • Click Save to create or update the labor rate.

Applying Labor Rates

Shopcontroller offers multiple ways to apply labor rates to your jobs and services:

  • Shop Default: Go to Shop Settings and set a default labor rate for your entire shop. This will be applied to new jobs unless you specify otherwise.
  • Customer Level: In the customer's profile, select a specific labor rate to be applied to all their jobs by default.
  • Job Level: When editing a job, you can choose a different labor rate to override the customer's default or shop default.
  • Service Level: When adding a service to a job, you can select a specific labor rate for that individual service. This is useful for setting different rates for tasks with varying complexities or assigning intern rates, as mentioned in the example.

Example: Assigning Rates for Car Wash Service

  1. You have an intern rate of $34 per hour set up in your labor rates.
  2. When adding a car wash service to a job, you can choose the "Intern Rate" option for the labor line under the "Type" column.
  3. This will apply the $34 hourly rate to that specific service within the job, even if the overall job has a different default labor rate.

Additional Tips

  • You can create as many custom labor rates as you need to accommodate your pricing structure.
  • Use descriptive names for your labor rates to easily identify them when applying.
  • Consider using the shop default rate as a starting point and adjust it at the customer, job, or service level as needed.
  • Regularly review and update your labor rates to ensure they accurately reflect your costs and desired profit margins.